Privacy policy

IMPERIUM operates this store and website, including the information, content, features, tools, products, and services, in order to provide you, the customer, with an adequate shopping experience (the “Services”). IMPERIUM is supported by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, purchase from, or otherwise transact through the Services, or when you communicate with us. In case of any conflict between our Terms and Conditions of Service and this Privacy Policy, the Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.

Personal Data We Collect or Process

When we use the term “personal data,” we mean information that identifies or can reasonably be linked to you or another person. Personal data does not include information collected anonymously or anonymized in such a way that it cannot identify or be linked to you. We may collect or process the following categories of personal data, including inferences derived from such personal data, based on your interaction with the Services, where you reside, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, telephone number, and email address;

  • Financial data, including credit card numbers, debit card numbers, financial account numbers, payment card data, financial account data, transaction details, payment methods, payment confirmation, and other payment details;

  • Account data, including your username, password, security questions, preferences, and settings;

  • Transaction data, including the items you view, add to cart, add to wishlist, purchase, return, exchange, or delete, and past transactions;

  • Communications with us, including information you include in communications with us, such as when you submit a dispute to customer support;

  • Device information, including device details, browser or network connection information, IP address, and other unique identifiers;

  • Usage information, including information about your interaction with the Services, how and when you interact with or browse the Services.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide your personal data;

  • Automatically through the Services, including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers, including when we engage them to implement certain technologies and when they collect or process your personal data on our behalf;

  • From our partners or third parties.

How We Use Your Personal Data

Depending on how you interact with us or which Services you use, we may collect your personal data for the following purposes:

  • To provide, personalize, and improve the Services. We use your personal data to provide the Services to you, perform our contract with you; process your payments; fulfill your orders; remember your preferences and items of interest; send you account notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and manage your account; arrange shipping; facilitate returns and exchanges; enable you to post reviews; and create a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal data to personalize and improve the Services.

  • Marketing and advertising. We use your personal data for marketing and advertising purposes, such as sending you marketing, advertising, and promotional communications via email, text message, or mail, and displaying online ads for products and services within our Services or on other websites, including based on items you have purchased or added to your cart previously and other activity within the Services.

  • Security and fraud prevention. We use your personal data to authenticate your account; provide a secure payment and shopping experience; detect, investigate, or act against fraudulent, illegal, unsafe, or harmful activities; protect public safety and our Services. By choosing to use the Services and registering an account, you assume responsibility for protecting your credentials. We recommend not sharing your username, password, or other access data with anyone.

  • Communications with you. We use your personal data to provide customer support; respond to your inquiries; deliver effective service; and maintain our business relationship with you.

  • Legal reasons. We use your personal data in compliance with applicable laws or in response to valid legal processes, including requests from authorities or government agencies; to investigate or participate in legal claims or proceedings; to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes under this Privacy Policy. Such circumstances may include:

  • To Shopify, sellers, and other third parties performing services on our behalf (e.g., IT management, payment processing, data analytics, customer service, storage, fulfillment, and shipping);

  • To business and marketing partners to provide services and marketing communications. For example, we use Shopify to deliver personalized ads with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your data according to their own privacy policies. Depending on where you live, you may have the right to ask us not to share your data for personalized marketing ads based on your online activity with different merchants and websites;

  • When you request or authorize us to disclose certain information to third parties, for example, to ship your products, or when you use social media widgets or login integrations;

  • To our affiliates or within our corporate group;

  • In connection with a business transaction such as a merger or bankruptcy; to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce terms, policies, and protect or defend the Services, our rights, users, or others.

Relationship with Shopify

The Services are powered by Shopify, which collects and processes personal data related to your access and use of the Services to provide and improve the Services for you. To offer and improve the Services for you, data you send to the Services will be transmitted and shared with Shopify and third parties that may reside in countries different from yours. Also, to help you protect, grow, and improve your business, we use certain advanced Shopify features that incorporate data and information received from your interactions with our store, other merchants, and Shopify itself. To provide these advanced features, Shopify may use personal data collected from your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information on how Shopify uses your personal data and your rights, you can refer to Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal data here: [Shopify Privacy Portal link].

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you open links to sites not affiliated or controlled by us, you may need to agree to their privacy and security policies and other terms and conditions. We do not guarantee or accept responsibility for the privacy and security of such sites or for the accuracy, truthfulness, and reliability of the information contained therein. Information you provide in public or semi-public contexts, including that shared on third-party social platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restrictions on use by us or third parties. Our inclusion of such links does not imply endorsement of the content or owners/operators of such platforms, except as disclosed in the Services.

Data of Minors

The Services are not intended for use by minors, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided us with personal data, you may contact us using the contact information below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as defined by applicable laws) of personal data of individuals under 16 years of age.

Security and Data Retention

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, data you send to us may not be secure during transmission. We recommend using only secure channels to communicate confidential or sensitive information.

The retention period for personal data depends on various factors, such as whether we need the data to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce other agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have one or more rights related to your personal data as listed below. However, these rights are not absolute and may only apply in certain circumstances, and we may refuse your request to the extent permitted by law.

  • Right of access/knowledge: You may have the right to request access to your personal data we hold.

  • Right to deletion: You may have the right to request deletion of your personal data we hold.

  • Right to correction: You may have the right to request correction of your personal data we hold.

  • Right to portability: You may have the right to receive a copy of your personal data we hold and request transfer to a third party under certain circumstances and exceptions.

  • Communication preferences: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those relating to your account or orders.

If you reside in the United Kingdom or the European Economic Area, and subject to local legal restrictions and limits, you may exercise the following rights in addition to those above:

  • Objection to processing and restriction of processing: You may have the right to request that we stop or restrict processing personal data for certain purposes.

  • Withdrawal of consent: Where consent is required for processing your personal data, you have the right to withdraw it. Withdrawal will not affect the lawfulness of processing based on consent before withdrawal.

You may exercise any of these rights where indicated in the Services or by contacting us using the contact information below. For more information on how Shopify uses your personal data and your possible rights, including those related to data processed by Shopify, visit https://privacy.shopify.com/en.

You will not be penalized for exercising these rights. Before processing your requests, we may need to verify your identity to the extent permitted by law. You may appoint an authorized agent to make requests on your behalf to exercise your rights. Before accepting such requests from an agent, we will ask for proof of authorization and may ask you to verify your identity directly. We will respond to your request within a reasonable timeframe as required by law.

Complaints

If you have complaints about how we process your personal data, contact us using the contact information below. Depending on where you reside, you may have the right to appeal our decision by contacting us or to file a complaint with the relevant data protection authority.

Data Transfer

Your personal data may be processed in and transferred to countries other than your country of residence, including countries that may have different data protection rules than your country. We will ensure the security and protection of your personal data during such transfer in accordance with applicable laws, including the use of contractual data protection clauses and other measures.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or to provide you with updated information. We will notify you of changes by posting the updated Privacy Policy on our website and updating the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy regularly to stay informed.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we process your personal data, you can contact us at:

  • Email: info@imperiumunit.com

  • Address: IMPERIUM, Via Dante Alighieri 24, AN, 60035, IT